{"id":6379,"date":"2023-08-28T21:46:23","date_gmt":"2023-08-28T19:46:23","guid":{"rendered":"http:\/\/puclepucle.com\/obchodni-podminky\/"},"modified":"2023-10-05T12:44:11","modified_gmt":"2023-10-05T10:44:11","slug":"obchodni-podminky","status":"publish","type":"page","link":"https:\/\/puclepucle.com\/cs\/obchodni-podminky\/","title":{"rendered":"Obchodn\u00ed podm\u00ednky"},"content":{"rendered":"\n

Z\u00e1kladn\u00ed ustanoven\u00ed<\/h2>\n\n

Tyto v\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky upravuj\u00ed pr\u00e1va a povinnosti smluvn\u00edch stran vypl\u00fdvaj\u00edc\u00ed z kupn\u00ed smlouvy uzav\u0159en\u00e9 mezi prod\u00e1vaj\u00edc\u00edm, kter\u00fdm je Pucle s.r.o., I\u010c: 51 109 581 zapsan\u00e1 v Obchodn\u00ed rejst\u0159\u00edk Okresn\u00edho soudu Tren\u010d\u00edn, Vlo\u017eka \u010d\u00edslo 35314\/R (d\u00e1le jen \u201eprod\u00e1vaj\u00edc\u00ed\u201c) (spot\u0159ebitelem), jej\u00edm\u017e p\u0159edm\u011btem je n\u00e1kup prost\u0159ednictv\u00edm str\u00e1nky puclepucle.com. <\/p>\n\n

Spot\u0159ebitelem se rozum\u00ed fyzick\u00e1 osoba zp\u016fsobil\u00e1 k pr\u00e1vn\u00edm \u00fakon\u016fm (spot\u0159ebitel), nebo pr\u00e1vnick\u00e1 osoba (kter\u00e1 je podnikatelem ve smyslu \u00a7 2 odst. 2 Obchodn\u00edho z\u00e1kon\u00edku), kter\u00e1 po vlastn\u00ed autorizaci odeslala elektronickou objedn\u00e1vku zpracovanou syst\u00e9mem internetov\u00e9ho obchodu www.puclepucle.com. <\/p>\n\n

Spot\u0159ebitelem podle t\u011bchto v\u0161eobecn\u00fdch obchodn\u00edch podm\u00ednek se za ur\u010dit\u00fdch okolnost\u00ed rozum\u00ed i t\u0159et\u00ed osoba, kterou z\u00e1kazn\u00edk v z\u00e1vazn\u00e9 objedn\u00e1vce ur\u010d\u00ed jako osobu, kter\u00e9 m\u00e1 b\u00fdt objednan\u00e9 zbo\u017e\u00ed p\u0159ed\u00e1no (d\u00e1le jen \u201eopr\u00e1vn\u011bn\u00e1 osoba\u201c). <\/p>\n\n

Elektronickou objedn\u00e1vkou se rozum\u00ed odeslan\u00fd elektronick\u00fd formul\u00e1\u0159, obsahuj\u00edc\u00ed informace o kupuj\u00edc\u00edm, seznam objednan\u00e9ho zbo\u017e\u00ed z nab\u00eddky obchodu a celkov\u00e9 cen\u011b objedn\u00e1vky, kter\u00fd je zpracov\u00e1n syst\u00e9mem obchodu a je ze strany spot\u0159ebitele n\u00e1vrhem na uzav\u0159en\u00ed Kupn\u00ed smlouvy.<\/p>\n\n

Prod\u00e1vaj\u00edc\u00ed: <\/strong><\/p>\n\n

Pucle s.r.o., Hod\u017eova 79, 911 01, Tren\u010d\u00edn, Telefon: 0905 528 516 ( denne v \u010dase od 9.00 \u2013 18.00 hod), email: info@puclepucle.com I\u010cO: 51109581 DI\u010c: 2120597974 IBAN: SK8683300000002101301397 BIC (Swift) k\u00f3d: FIOZSKBAXXX. Nejsme pl\u00e1tci DPH.<\/p>\n\n

Objedn\u00e1v\u00e1n\u00ed zbo\u017e\u00ed a uzav\u0159en\u00ed smlouvy<\/h2>\n\n

Prod\u00e1vaj\u00edc\u00ed se Spot\u0159ebitelem uzav\u00edr\u00e1 na d\u00e1lku smlouvu, jej\u00edm\u017e p\u0159edm\u011btem je prodej a koup\u011b zbo\u017e\u00ed na internetov\u00e9 str\u00e1nce puclepucle.com prod\u00e1vaj\u00edc\u00edho. Spot\u0159ebitel objedn\u00e1v\u00e1 v\u00fdrobky a slu\u017eby prod\u00e1vaj\u00edc\u00edho prost\u0159ednictv\u00edm obchodn\u00edho syst\u00e9mu p\u00edsemnou formou: e-mailem p\u0159es e-shop. <\/p>\n\n

Po zp\u011btn\u00e9m potvrzen\u00ed objedn\u00e1vky kupuj\u00edc\u00edho, kter\u00e9 Prod\u00e1vaj\u00edc\u00ed zas\u00edl\u00e1 e-mailem, vznik\u00e1 z\u00e1vazn\u00e1 kupn\u00ed smlouva je v souladu se z\u00e1konem \u010d.j. 102\/2014 Sb. o ochran\u011b spot\u0159ebitele p\u0159i prodeji zbo\u017e\u00ed nebo poskytov\u00e1n\u00ed slu\u017eeb na z\u00e1klad\u011b smlouvy uzav\u0159en\u00e9 na d\u00e1lku. Za zp\u011btn\u00e9 potvrzen\u00ed se nepova\u017euje automatick\u00fd e-mail, kter\u00fd obdr\u017e\u00edte ihned po zasl\u00e1n\u00ed objedn\u00e1vky. <\/p>\n\n

Tento email slou\u017e\u00ed pouze jako informace o zaevidov\u00e1n\u00ed objedn\u00e1vky v na\u0161em elektronick\u00e9m syst\u00e9mu. Prod\u00e1vaj\u00edc\u00ed je opr\u00e1vn\u011bn v z\u00e1vislosti na charakteru obchodu (mno\u017estv\u00ed, cena, n\u00e1klady na p\u0159epravu, vzd\u00e1lenost apod.), po\u017e\u00e1dat spot\u0159ebitele o dodate\u010dn\u00e9 potvrzen\u00ed objedn\u00e1vky. V p\u0159\u00edpad\u011b, \u017ee ov\u011b\u0159en\u00ed nen\u00ed \u00fasp\u011b\u0161n\u00e9, p\u0159\u00edpadn\u011b spot\u0159ebitel nereaguje na emailov\u00fd po\u017eadavek prodejce do 5 dn\u016f od jej\u00edho zasl\u00e1n\u00ed, prod\u00e1vaj\u00edc\u00ed pova\u017euje takovou objedn\u00e1vku za neplatnou a provede jej\u00ed stornov\u00e1n\u00ed.<\/p>\n\n

Ceny a ozna\u010den\u00ed zbo\u017e\u00ed<\/h2>\n\n

U ka\u017ed\u00e9ho jednotliv\u00e9ho zbo\u017e\u00ed je p\u0159\u00edmo v konkr\u00e9tn\u00ed nab\u00eddce internetov\u00e9ho obchodu uvedeno ozna\u010den\u00ed p\u0159edm\u011btn\u00e9ho zbo\u017e\u00ed, v\u010detn\u011b popisu hlavn\u00edch vlastnost\u00ed zbo\u017e\u00ed. U ka\u017ed\u00e9ho jednotliv\u00e9ho zbo\u017e\u00ed je p\u0159\u00edmo v konkr\u00e9tn\u00ed nab\u00eddce uvedena celkov\u00e1 cena zbo\u017e\u00ed v m\u011bn\u011b EUR (na CZ webu v CZK). Tato cena je kone\u010dn\u00e1 (nejsme pl\u00e1tci DPH), v\u010detn\u011b v\u0161ech dan\u00ed a poplatk\u016f krom\u011b n\u00e1klad\u016f na doru\u010den\u00ed. Platn\u00e1 je v\u017edy cena v dob\u011b odesl\u00e1n\u00ed objedn\u00e1vky, p\u0159i\u010dem\u017e prod\u00e1vaj\u00edc\u00ed je opr\u00e1vn\u011bn ceny zbo\u017e\u00ed jednostrann\u011b m\u011bnit s t\u00edm, \u017ee na ji\u017e uzav\u0159enou kupn\u00ed smlouvu nebude m\u00edt takov\u00e1 zm\u011bna ceny vliv. Ak\u010dn\u00ed ceny jsou platn\u00e9 do data uveden\u00e9ho v detailech produktu nebo do vyprod\u00e1n\u00ed z\u00e1sob. Jak\u00e9koliv dodate\u010dn\u00e9 slevy, kter\u00e9 jsou poskytov\u00e1ny nad r\u00e1mec slev uv\u00e1d\u011bn\u00fdch u jednotliv\u00fdch produkt\u016f na na\u0161\u00ed internetov\u00e9 str\u00e1nce, individu\u00e1ln\u00ed slevy pro z\u00e1kazn\u00edka nebo slevy poskytovan\u00e9 na z\u00e1klad\u011b spolupr\u00e1ce Prod\u00e1vaj\u00edc\u00edho se t\u0159et\u00edmi stranami, nejsou vz\u00e1jemn\u011b kombinovateln\u00e9.<\/p>\n\n

Dodac\u00ed lh\u016fty<\/h2>\n\n

V p\u0159\u00edpad\u011b, \u017ee m\u00e1me uvedeno Zbo\u017e\u00ed na str\u00e1nce znamen\u00e1, \u017ee ho m\u00e1me na sklad\u011b. Zbo\u017e\u00ed expedujeme nejpozd\u011bji do 3 pracovn\u00edch dn\u016f od p\u0159ijet\u00ed objedn\u00e1vky, p\u0159\u00edpadn\u011b v p\u0159\u00edpad\u011b platby na \u00fa\u010det po obdr\u017een\u00ed ceny za objed\u00e1vnu na Prod\u00e1vaj\u00edc\u00edm stanoven\u00fd bankovn\u00ed \u00fa\u010det. O dostupnosti zbo\u017e\u00ed V\u00e1s budeme informovat. Prod\u00e1vaj\u00edc\u00ed si vyhrazuje pr\u00e1vo stornovat Va\u0161i objedn\u00e1vku na zbo\u017e\u00ed, pokud V\u00e1m jej nebude schopen dodat z d\u016fvodu jeho vyprod\u00e1n\u00ed. O stornov\u00e1n\u00ed objedn\u00e1vky bude Prod\u00e1vaj\u00edc\u00ed Kupuj\u00edc\u00edmu neprodlen\u011b informovat telefonicky nebo e-mailem. <\/p>\n\n

Kupuj\u00edc\u00ed souhlas\u00ed s prodlou\u017een\u00edm dodac\u00ed lh\u016fty v p\u0159\u00edpad\u011b, \u017ee nen\u00ed mo\u017en\u00e9 dodat ve\u0161ker\u00e9 objednan\u00e9 zbo\u017e\u00ed v dohodnut\u00e9m term\u00ednu. O t\u00e9to situaci uv\u011bdom\u00ed Prod\u00e1vaj\u00edc\u00ed Kupuj\u00edc\u00edho v co mo\u017en\u00e1 nejkrat\u0161\u00ed dob\u011b a sd\u011bl\u00ed mu p\u0159edpokl\u00e1dan\u00fd term\u00edn dod\u00e1n\u00ed zbo\u017e\u00ed nebo mu navrhne dod\u00e1n\u00ed n\u00e1hradn\u00edho zbo\u017e\u00ed. Pokud se Prod\u00e1vaj\u00edc\u00edmu nepoda\u0159\u00ed zbo\u017e\u00ed zajistit ani v dodate\u010dn\u00e9 lh\u016ft\u011b, Kupuj\u00edc\u00ed m\u00e1 pr\u00e1vo od smlouvy odstoupit. <\/p>\n\n

Nedod\u00e1n\u00ed zbo\u017e\u00ed do 30 kalend\u00e1\u0159n\u00edch dn\u016f, nebo nesouhlas Kupuj\u00edc\u00ed s prodlou\u017eenou dobou pro dod\u00e1n\u00ed zbo\u017e\u00ed, oprav\u0148uje Kupuj\u00edc\u00edho odstoupit od smlouvy bez jak\u00fdchkoli sankc\u00ed nebo dodate\u010dn\u00fdch poplatk\u016f. Dohodnut\u00e1 dodac\u00ed lh\u016fta plat\u00ed, nenastanou-li nep\u0159edv\u00eddan\u00e9 nebo na v\u016fli stran nez\u00e1visl\u00e9 okolnosti, tzn. j. . okolnosti vylu\u010duj\u00edc\u00ed odpov\u011bdnost, jako nap\u0159\u00edklad v\u0161echny p\u0159\u00edpady vy\u0161\u0161\u00ed moci, kter\u00e9 znemo\u017en\u00ed jej\u00ed dodr\u017een\u00ed. <\/p>\n\n

V p\u0159\u00edpad\u011b bankovn\u00edho p\u0159evodu p\u0159edem jako Kupuj\u00edc\u00edm zvolen\u00e9ho zp\u016fsobu platby v\u0161ak odes\u00edl\u00e1 Prod\u00e1vaj\u00edc\u00ed zbo\u017e\u00ed a\u017e po p\u0159ips\u00e1n\u00ed cel\u00e9 \u010d\u00e1stky na \u00fa\u010det \/t.j. v\u010detn\u011b po\u0161tovn\u00e9ho\/ Vlastnick\u00e9 pr\u00e1vo ke zbo\u017e\u00ed p\u0159ech\u00e1z\u00ed na Koupuj\u00edc\u00edho zaplacen\u00edm kupn\u00ed \u010d\u00e1stky v pln\u00e9 v\u00fd\u0161i.<\/p>\n\n

Zp\u016fsob dod\u00e1n\u00ed zbo\u017e\u00ed a m\u00edsto<\/h2>\n\n

M\u00edstem pln\u011bn\u00ed smlouvy se rozum\u00ed adresa, kter\u00e1 je uvedena Kupuj\u00edc\u00edm v elektronick\u00e9 objedn\u00e1vce obchodu. Spot\u0159ebitel se zavazuje p\u0159evz\u00edt zbo\u017e\u00ed na adrese uveden\u00e9 na objedn\u00e1vce. <\/p>\n\n

M\u00edstem pln\u011bn\u00ed smlouvy zbo\u017e\u00ed se tak\u00e9 rozum\u00ed i osobn\u00ed p\u0159ed\u00e1n\u00ed produktu prod\u00e1vaj\u00edc\u00edm spot\u0159ebiteli. Zbo\u017e\u00ed bude dod\u00e1no prod\u00e1vaj\u00edc\u00edm s vyu\u017eit\u00edm slu\u017eeb t\u0159et\u00edch subjekt\u016f nebo osobn\u011b uveden\u00fdch v objedn\u00e1vce, nebo na z\u00e1klad\u011b dohody se spot\u0159ebitelem. <\/p>\n\n

V p\u0159\u00edpad\u011b, \u017ee si spot\u0159ebitel zbo\u017e\u00ed nep\u0159evezme a zbo\u017e\u00ed se Prod\u00e1vaj\u00edc\u00edmu vr\u00e1t\u00ed zp\u011bt, Prod\u00e1vaj\u00edc\u00ed m\u00e1 pr\u00e1vo od kupn\u00ed smlouvy odstoupit a od Kupuj\u00edc\u00edmu po\u017eadovat n\u00e1hradu n\u00e1klad\u016f spojen\u00fdch s vr\u00e1cen\u00edm zbo\u017e\u00ed (po\u0161tovn\u00e9 souvisej\u00edc\u00ed se zp\u011btn\u00fdm zasl\u00e1n\u00edm zbo\u017e\u00ed). <\/p>\n\n

Op\u011btovn\u00e9 doru\u010den\u00ed z\u00e1silky je mo\u017en\u00e9 jen po vz\u00e1jemn\u00e9 dohod\u011b. Prod\u00e1vaj\u00edc\u00ed je opr\u00e1vn\u011bn po\u017eadovat spln\u011bn\u00ed z\u00e1vazk\u016f, zejm\u00e9na uhrazen\u00ed ceny za produkty a slu\u017eby, a to bez ohledu na to, \u017ee vlastnictv\u00ed k produktu a slu\u017eby je\u0161t\u011b nep\u0159e\u0161lo na Kupuj\u00edc\u00edho. <\/p>\n\n

Prod\u00e1vaj\u00edc\u00ed neodpov\u00edd\u00e1 za opo\u017ed\u011bnou dod\u00e1vku zbo\u017e\u00ed zavin\u011bnou doru\u010dovatelem (kur\u00fdr) nebo nespr\u00e1vn\u011b udanou adresou p\u0159\u00edjemce. Spot\u0159ebitel nab\u00fdv\u00e1 vlastnick\u00e9 pr\u00e1vo ke zbo\u017e\u00ed jeho p\u0159evzet\u00edm v m\u00edst\u011b dod\u00e1n\u00ed a \u00fapln\u00fdm zaplacen\u00edm kupn\u00ed ceny. <\/p>\n\n

P\u0159evzet\u00edm zbo\u017e\u00ed p\u0159ech\u00e1z\u00ed na z\u00e1kazn\u00edka rovn\u011b\u017e nebezpe\u010d\u00ed n\u00e1hodn\u00e9 zk\u00e1zy a n\u00e1hodn\u00e9ho zhor\u0161en\u00ed. P\u0159i p\u0159eb\u00edr\u00e1n\u00ed z\u00e1silky je kupuj\u00edc\u00ed povinen zkontrolovat fyzickou neporu\u0161enost a kompletnost z\u00e1silky. Pokud je z\u00e1silka viditeln\u011b po\u0161kozena a zni\u010dena, kupuj\u00edc\u00ed je povinen bez p\u0159evzet\u00ed z\u00e1silky ihned kontaktovat prod\u00e1vaj\u00edc\u00edho a se zasilatelskou spole\u010dnost\u00ed sepsat Z\u00e1pis o \u0161kod\u011b na z\u00e1silce. <\/p>\n\n

Jak\u00e9koli pozd\u011bj\u0161\u00ed reklamace na mno\u017estv\u00ed a fyzick\u00e9 poru\u0161en\u00ed produktu nebudou akceptov\u00e1ny.<\/p>\n\n

Zp\u016fsob platby<\/h2>\n\n

Spot\u0159ebitel hrad\u00ed \u010d\u00e1stku objedn\u00e1vky<\/p>\n\n

    \n
  • p\u0159evodn\u00edm p\u0159\u00edkazem na z\u00e1klad\u011b vystaven\u00e9 z\u00e1lohov\u00e9 faktury <\/li>\n\n\n\n
  • nebo faktury vkladem na \u00fa\u010det prod\u00e1vaj\u00edc\u00edho na z\u00e1klad\u011b vystaven\u00e9 z\u00e1lohov\u00e9 faktury <\/li>\n\n\n\n
  • nebo platba kartou <\/li>\n\n\n\n
  • na dob\u00edrku p\u0159i p\u0159evzet\u00ed zbo\u017e\u00ed od p\u0159epravce <\/li>\n\n\n\n
  • osobn\u011b p\u0159i p\u0159evzet\u00ed<\/li>\n<\/ul>\n\n

    Po\u0161tovn\u00e9 a jin\u00e9 poplatky<\/h2>\n\n

    Po\u0161tovn\u00e9 je spot\u0159ebitel povinen zaplatit spolu s cenou zbo\u017e\u00ed tak, jak je uvedeno na objedn\u00e1vce. V e-shopu jsou v\u0161echny ceny zbo\u017e\u00ed a dopravy kone\u010dn\u00e9. K uveden\u00fdm cen\u00e1m zbo\u017e\u00ed p\u0159ipo\u010d\u00edt\u00e1v\u00e1 Prod\u00e1vaj\u00edc\u00ed n\u00e1sleduj\u00edc\u00ed po\u0161tovn\u00e9:<\/p>\n\n

    Kur\u00fdr GLS A GLS EXPRESS: <\/strong><\/p>\n\n

    V p\u0159\u00edpad\u011b dod\u00e1n\u00ed KUR\u00cdREM GLS odes\u00edl\u00e1me z\u00e1silku do 2-5 pracovn\u00edch dn\u016f. Cena t\u00e9to slu\u017eby je 6,5 EUR – GLS je dostupn\u00fd jen na Slovensku (cena se m\u016f\u017ee li\u0161it p\u0159i v\u011bt\u0161\u00ed objedn\u00e1vce). <\/p>\n\n

    P\u0159i navolen\u00ed slu\u017eby GLS EXPRESS odes\u00edl\u00e1me z\u00e1silu v den objedn\u00e1n\u00ed, p\u0159\u00edpadn\u011b nejpozd\u011bji druh\u00fd den r\u00e1no. Cena t\u00e9to slu\u017eby je 12 EUR. <\/p>\n\n

    PACKETA ( Z\u00e1silkovna)<\/strong><\/p>\n\n

    PACKETA V p\u0159\u00edpad\u011b dod\u00e1n\u00ed prost\u0159ednictv\u00edm slu\u017eby PACKETA na v\u00fddejn\u00ed m\u00edsto odes\u00edl\u00e1me z\u00e1silku do 2 \u2013 5 pracovn\u00edch dn\u016f. Cena t\u00e9to slu\u017eby je 6,20 EUR do \u010cesk\u00e9 republiky – cca 150 CZK. <\/p>\n\n

    Osobn\u00ed odb\u011br HALUZIC\u00cdCH (NMnV):<\/strong> V p\u0159\u00edpad\u011b osobn\u00edho odb\u011bru v Haluzic\u00edch V\u00e1s budeme brzy po odesl\u00e1n\u00ed objedn\u00e1vky kontaktovat emailem, abychom si dohodli term\u00edn a den odb\u011bru. Osobn\u00ed odb\u011br je bezplatn\u00fd.<\/p>\n\n

    Zahrani\u010d\u00ed:<\/strong> <\/p>\n\n

    V p\u0159\u00edpad\u011b dod\u00e1n\u00ed do ZAHRANI\u010c\u00cd odes\u00edl\u00e1me z\u00e1silku do 3 pracovn\u00edch dn\u016f a dod\u00e1n\u00ed trv\u00e1 obvykle 5 \u2013 10 pracovn\u00edch dn\u016f. P\u0159ibli\u017en\u00e1 cena po\u0161tovn\u00e9ho se li\u0161\u00ed od dan\u00e9 zem\u011b (cena se m\u016f\u017ee li\u0161it p\u0159i objedn\u00e1vce vy\u0161\u0161\u00ed hmotnosti).<\/p>\n\n

    Zp\u016fsoby platby<\/h2>\n\n

    Je u n\u00e1s mo\u017en\u00e1 platba kartou, na dob\u00edrku, p\u0159evodem na \u00fa\u010det, nebo i v hotovosti p\u0159i osobn\u00edm odb\u011bru. Fakturu za v\u00e1\u0161 n\u00e1kup naleznete v p\u0159\u00edloze emailu, kter\u00fd v\u00e1m automaticky p\u0159ijde po odesl\u00e1n\u00ed objedn\u00e1vky. Preferujeme elektronickou formu, nebo\u0165 se sna\u017e\u00edme \u0161et\u0159it \u017eivotn\u00ed prost\u0159ed\u00ed. <\/p>\n\n

    Pokud byste si p\u0159\u00e1li i vyti\u0161t\u011bnou fakturu v z\u00e1silce, pros\u00edme, odpov\u011bzte na dan\u00fd email jen kr\u00e1tk\u00fdm slov\u00ed\u010dkem faktura a za\u0161leme v\u00e1m ji i vyti\u0161t\u011bnou k va\u0161\u00ed objedn\u00e1vce. Uv\u00e1d\u011bn\u00e9 ceny jsou platn\u00e9 v r\u00e1mci Slovenska. Po\u0161tovn\u00e9 poplatky do zahrani\u010d\u00ed jsou kalkulov\u00e1ny zvl\u00e1\u0161\u0165 a budou ozn\u00e1meny <\/p>\n\n

    Kupuj\u00edc\u00edmu na uveden\u00fd e-mail do 24 hodin od zasl\u00e1n\u00ed objedn\u00e1vky k odsouhlasen\u00ed kone\u010dn\u00e9 ceny dopravy. Jin\u00e9 poplatky ani baln\u00e9 Prod\u00e1vaj\u00edc\u00ed ne\u00fa\u010dtuje. V p\u0159\u00edpad\u011b rozd\u011blen\u00ed jedn\u00e9 objedn\u00e1vky na v\u00edce z\u00e1silek na z\u00e1klad\u011b z\u00e1kazn\u00edkova p\u0159\u00e1n\u00ed m\u016f\u017ee b\u00fdt Kupuj\u00edc\u00edmu \u00fa\u010dtov\u00e1no po\u0161tovn\u00e9 za ka\u017edou z\u00e1silku samostatn\u011b.<\/p>\n\n

    Stornov\u00e1n\u00ed objedn\u00e1vky<\/h2>\n\n

    Kupuj\u00edc\u00ed m\u00e1 pr\u00e1vo stornovat objedn\u00e1vku bez poplatku, a to pouze v den 1. kontaktov\u00e1n\u00ed prod\u00e1vaj\u00edc\u00edho s Kupuj\u00edc\u00edm, tj. v den, kdy Prod\u00e1vaj\u00edc\u00ed ov\u011b\u0159uje objedn\u00e1vka u Kupuj\u00edc\u00edho. Objedn\u00e1vku lze stornovat v\u00fdlu\u010dn\u011b p\u00edsemnou formou (e-mailem). Potvrzen\u00ed stornov\u00e1n\u00ed ozn\u00e1m\u00ed Prod\u00e1vaj\u00edc\u00ed Kupuj\u00edc\u00edmu tak\u00e9 v\u00fdlu\u010dn\u011b p\u00edsemnou formou. P\u00edsemn\u00e1 forma se vy\u017eaduje z d\u016fvodu dolo\u017eiteln\u00e9ho dokladu storna pro prod\u00e1vaj\u00edc\u00edho a zastaven\u00ed vy\u0159izov\u00e1n\u00ed objedn\u00e1vky. V p\u0159\u00edpad\u011b po\u017eadavku zru\u0161en\u00ed objedn\u00e1vky nejsou Kupuj\u00edc\u00edmu \u00fa\u010dtov\u00e1ny \u017e\u00e1dn\u00e9 poplatky spojen\u00e9 s t\u00edmto \u00fakonem. V p\u0159\u00edpad\u011b, \u017ee Kupuj\u00edc\u00ed uhradil objedn\u00e1vku platbou p\u0159edem (bankovn\u00edm p\u0159evodem) Prod\u00e1vaj\u00edc\u00ed vr\u00e1t\u00ed Kupuj\u00edc\u00edmu ji\u017e zaplacenou kupn\u00ed cenu nebo jej\u00ed \u010d\u00e1st ve lh\u016ft\u011b 7 pracovn\u00edch dn\u016f zp\u016fsobem, jak\u00fdm p\u0159edem zaplacenou \u00fahradu p\u0159ijal od Kupuj\u00edc\u00edho (vr\u00e1cen\u00edm \u2013 p\u0159evodem na bankovn\u00ed \u00fa\u010det).<\/p>\n\n

    Odstoupen\u00ed od smlouvy<\/h2>\n\n

    Kupuj\u00edc\u00ed je opr\u00e1vn\u011bn odstoupit od smlouvy bez ud\u00e1n\u00ed d\u016fvodu v souladu s ust. \u00a7 7 z\u00e1kona \u010d.. 102\/2014 Sb. o ochran\u011b spot\u0159ebitele p\u0159i prodeji na d\u00e1lku ve lh\u016ft\u011b 14 dn\u016f od p\u0159evzet\u00ed zbo\u017e\u00ed. V p\u0159\u00edpad\u011b, \u017ee v r\u00e1mci jedn\u00e9 objedn\u00e1vky bylo zbo\u017e\u00ed dod\u00e1no odd\u011blen\u011b, lh\u016fta pro odstoupen\u00ed b\u011b\u017e\u00ed okam\u017eikem p\u0159evzet\u00ed zbo\u017e\u00ed, kter\u00e9 bylo dod\u00e1no jako posledn\u00ed. Pr\u00e1vo na odstoupen\u00ed od smlouvy je Kupuj\u00edc\u00ed povinen uplatnit p\u00edsemnou formou v listinn\u00e9 podob\u011b nebo emailem na info@puclepucle.com, p\u0159i\u010dem\u017e m\u016f\u017ee pou\u017e\u00edt formul\u00e1\u0159 k Ozn\u00e1men\u00ed o odstoupen\u00ed od smlouvy. Lh\u016fta pro odstoupen\u00ed od smlouvy se pova\u017euje za zachovanou, pokud Kupuj\u00edc\u00ed ozn\u00e1men\u00ed o odstoupen\u00ed od smlouvy odeslal nejpozd\u011bji v posledn\u00ed den lh\u016fty. <\/p>\n\n

    V souladu s ust. \u00a7517 ods. Ob\u010dansk\u00e9ho z\u00e1kon\u00edku m\u016f\u017ee Kupuj\u00edc\u00ed uplatnit odstoupen\u00ed i jen ve vztahu k \u010d\u00e1sti p\u0159edm\u011btu smlouvy (pokud p\u0159edm\u011btem smlouvy resp. z\u00e1vazn\u00e9 objedn\u00e1vky bylo dod\u00e1n\u00ed n\u011bkolika titul\u016f) a v takov\u00e9m p\u0159\u00edpad\u011b se smlouva ru\u0161\u00ed jen v t\u00e9to \u010d\u00e1sti. Pokud se Kupuj\u00edc\u00ed rozhodne vr\u00e1tit zbo\u017e\u00ed, ozn\u00e1m\u00ed to Prod\u00e1vaj\u00edc\u00edmu p\u0159edem e-mailem a uvede zp\u016fsob, jak\u00fdm bude zbo\u017e\u00ed doru\u010deno. <\/p>\n\n

    Zbo\u017e\u00ed zaslan\u00e9 na dob\u00edrku Prod\u00e1vaj\u00edc\u00ed nep\u0159eb\u00edr\u00e1. <\/p>\n\n

    Vr\u00e1cen\u00e9 zbo\u017e\u00ed <\/strong>Prod\u00e1vaj\u00edc\u00ed doporu\u010duje Kupuj\u00edc\u00edmu zaslat jako doporu\u010denou z\u00e1silku nebo p\u0159i vy\u0161\u0161\u00ed hodnot\u011b zbo\u017e\u00ed i jako poji\u0161t\u011bn\u00fd bal\u00edk. Dojde-li k po\u0161kozen\u00ed zbo\u017e\u00ed b\u011bhem p\u0159epravy na z\u00e1klad\u011b odstoupen\u00ed od smlouvy, po\u0161kozen\u00e9 zbo\u017e\u00ed bude vr\u00e1ceno odes\u00edlateli. Za takto vznikl\u00e9 \u0161kody Prod\u00e1vaj\u00edc\u00ed nenese zodpov\u011bdnost. Po odstoupen\u00ed od smlouvy Prod\u00e1vaj\u00edc\u00ed Kupuj\u00edc\u00edmu vr\u00e1t\u00ed v\u0161echny platby, kter\u00e9 byly uhrazeny v souvislosti s uzav\u0159en\u00edm smlouvy, zejm\u00e9na kupn\u00ed cenu v\u010detn\u011b n\u00e1klad\u016f na doru\u010den\u00ed zbo\u017e\u00ed k Kupuj\u00edc\u00edmu. To se nevztahuje na dodate\u010dn\u00e9 n\u00e1klady, pokud si Kupuj\u00edc\u00ed zvolili jin\u00fd druh doru\u010den\u00ed, ne\u017e je nejlevn\u011bj\u0161\u00ed b\u011b\u017en\u00fd zp\u016fsob doru\u010den\u00ed, kter\u00fd Prod\u00e1vaj\u00edc\u00ed nab\u00edz\u00ed. Platby budou Kupuj\u00edc\u00edmu vr\u00e1ceny bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji do 14 dn\u016f ode dne, kdy bude Prod\u00e1vaj\u00edc\u00edmu doru\u010deno ozn\u00e1men\u00ed Kupuj\u00edc\u00edho o odstoupen\u00ed od t\u00e9to smlouvy. Jejich \u00fahrada bude provedena stejn\u00fdm zp\u016fsobem, jak\u00fd Kupuj\u00edc\u00ed pou\u017eil p\u0159i platb\u011b, pokud Kupuj\u00edc\u00ed v\u00fdslovn\u011b nesouhlasil s jin\u00fdm zp\u016fsobem platby, a to bez \u00fa\u010dtov\u00e1n\u00ed jak\u00fdchkoli dal\u0161\u00edch poplatk\u016f. <\/p>\n\n

    Platba za zakoupen\u00e9 zbo\u017e\u00ed bude Kupuj\u00edc\u00edmu uhrazena a\u017e po doru\u010den\u00ed vr\u00e1cen\u00e9ho zbo\u017e\u00ed zp\u011bt na adresu Prod\u00e1vaj\u00edc\u00edho. Kupuj\u00edc\u00ed m\u00e1 povinnost zaslat Zbo\u017e\u00ed zp\u011bt na adresu Prod\u00e1vaj\u00edc\u00edho nejpozd\u011bji do 14 dn\u016f ode dne uplatn\u011bn\u00ed pr\u00e1va na odstoupen\u00ed od smlouvy. <\/p>\n\n

    Lh\u016fta se pova\u017euje za zachovanou, pokud zbo\u017e\u00ed ode\u0161le Kupuj\u00edc\u00ed zp\u011bt p\u0159ed uplynut\u00edm 14-ti denn\u00ed lh\u016fty. P\u0159\u00edm\u00e9 n\u00e1klady na vr\u00e1cen\u00ed zbo\u017e\u00ed nese Kupuj\u00edc\u00ed. Kupuj\u00edc\u00ed odpov\u00edd\u00e1 pouze za jak\u00e9koli sn\u00ed\u017een\u00ed hodnoty zbo\u017e\u00ed v d\u016fsledku zach\u00e1zen\u00ed s n\u00edm jin\u00fdm zp\u016fsobem, ne\u017e jak\u00fd je pot\u0159ebn\u00fd ke zji\u0161t\u011bn\u00ed povahy, vlastnost\u00ed a funk\u010dnosti zbo\u017e\u00ed.<\/p>\n\n

    Reklamov\u00e1n\u00ed zbo\u017e\u00ed a z\u00e1ru\u010dn\u00ed doba zbo\u017e\u00ed<\/h2>\n\n

    Z\u00e1ru\u010dn\u00ed doba u nov\u00fdch v\u00fdrobk\u016f je z\u00e1konem stanovena doba 24 m\u011bs\u00edc\u016f a vztahuje se na kupn\u00ed smlouvu uzav\u0159enou Kupuj\u00edc\u00edm \u2013 Spot\u0159ebitelem. Kupuj\u00edc\u00ed \u2013 Spot\u0159ebitel je osoba, kter\u00e1 p\u0159i uzav\u00edr\u00e1n\u00ed a pln\u011bn\u00ed kupn\u00ed smlouvy nen\u00ed podnikatelem ve smyslu \u00a7 2 ods. 2 Obchodn\u00edho z\u00e1kon\u00edku a nejedn\u00e1 v r\u00e1mci p\u0159edm\u011btu sv\u00e9 obchodn\u00ed nebo jin\u00e9 podnikatelsk\u00e9 \u010dinnosti. V p\u0159\u00edpad\u011b, \u017ee je uzav\u00edr\u00e1na kupn\u00ed smlouva Kupuj\u00edc\u00edm \u2013 podnikatelem, jejich vztah se \u0159\u00edd\u00ed obchodn\u00edm z\u00e1kon\u00edkem, kter\u00fd neobsahuje z\u00e1konnou z\u00e1ruku.<\/p>\n\n

    Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 spot\u0159ebiteli za:<\/h2>\n\n
      \n
    • dodr\u017een\u00ed ceny, kter\u00e1 byla platn\u00e1 v dob\u011b odesl\u00e1n\u00ed objedn\u00e1vky z\u00e1kazn\u00edkem, do\u0161lo-li k akceptaci objedn\u00e1vky<\/li>\n\n\n\n
    • odesl\u00e1n\u00ed zbo\u017e\u00ed bez vad<\/li>\n\n\n\n
    • dod\u00e1n\u00ed zbo\u017e\u00ed v mno\u017estv\u00ed a kvalit\u011b dle objedn\u00e1vky, za p\u0159edpokladu, \u017ee do\u0161lo k jej\u00ed akceptaci<\/li>\n\n\n\n
    • p\u0159ilo\u017een\u00ed da\u0148ov\u00e9ho dokladu (faktura), pokud si spot\u0159ebitel nep\u0159\u00e1l jinak.<\/li>\n<\/ul>\n\n

      Prod\u00e1vaj\u00edc\u00ed nenese odpov\u011bdnost za:<\/h2>\n\n
        \n
      • zpo\u017ed\u011bn\u00e9 doru\u010den\u00ed zbo\u017e\u00ed zavin\u011bn\u00e9 doru\u010dovatelem (kur\u00fdr) <\/li>\n\n\n\n
      • opo\u017ed\u011bn\u00e9 doru\u010den\u00ed zbo\u017e\u00ed zavin\u011bn\u00e9 nespr\u00e1vn\u011b udanou adresou p\u0159\u00edjemce <\/li>\n\n\n\n
      • po\u0161kozen\u00ed zavin\u011bn\u00e9 doru\u010dovatelem (po\u0161ta, kur\u00fdr); viditeln\u011b po\u0161kozen\u00e9 zbo\u017e\u00ed (po\u0161kozen\u00fd obal bal\u00edku apod.) <\/li>\n<\/ul>\n\n

        Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 za z\u00e1vady, kter\u00e9 se na prodan\u00e9m zbo\u017e\u00ed projev\u00ed v z\u00e1ru\u010dn\u00ed dob\u011b zp\u016fsoben\u00e9 z\u00e1vadou materi\u00e1lu, funk\u010dn\u00ed vadou nebo z\u00e1vady zp\u016fsoben\u00e9 p\u0159i v\u00fdrob\u011b. Z\u00e1ruka se nevztahuje na z\u00e1vady zp\u016fsoben\u00e9 neodbornou obsluhou a nep\u0159im\u011b\u0159en\u00fdm zach\u00e1zen\u00edm, resp. vystavov\u00e1n\u00edm extr\u00e9mn\u00edm a neobvykl\u00fdm podm\u00ednk\u00e1m na kter\u00e9 nen\u00ed v\u00fdrobek ur\u010den a je tak\u00e9 v rozporu s b\u011b\u017en\u00fdm pou\u017e\u00edv\u00e1n\u00edm v\u00fdrobku a n\u00e1vodem v\u00fdrobce. <\/p>\n\n

        Z\u00e1ruka se nevztahuje ani na b\u011b\u017en\u00e9 opot\u0159eben\u00ed v\u00fdrobku jeho pou\u017e\u00edv\u00e1n\u00edm. Z\u00e1ru\u010dn\u00ed reklamace je takov\u00e1 reklamace, u kter\u00e9 je zjevn\u00e9, \u017ee k po\u0161kozen\u00ed nedo\u0161lo nespr\u00e1vn\u00fdm a ne\u00fam\u011brn\u00fdm zach\u00e1zen\u00edm, \u010d\u00edm\u017e se rozum\u00ed: pou\u017eit\u00ed v\u00fdrobku k jin\u00fdm \u00fa\u010del\u016fm ne\u017e je ur\u010den, p\u016fsoben\u00edm v\u00fdrobku nadm\u011brnou silou, nespr\u00e1vnou \u00fadr\u017ebou v\u00fdrobku, nespr\u00e1vnou manipulac\u00ed s v\u00fdrobkem. \u0158e\u0161en\u00ed reklamac\u00ed se \u0159\u00edd\u00ed REKLAMA\u010cN\u00cdM \u0158\u00c1DEM, kter\u00fd je sou\u010d\u00e1st\u00ed obchodn\u00edch podm\u00ednek.<\/p>\n\n

        Alternativn\u00edm \u0159e\u0161en\u00ed spor\u016f (ARS)<\/strong> <\/p>\n\n

        Nakupuj\u00edc\u00ed – spot\u0159ebitel – m\u00e1 pr\u00e1vo obr\u00e1tit se na Prod\u00e1vaj\u00edc\u00edho se \u017e\u00e1dost\u00ed o n\u00e1pravu (e-mailem na info@puclepucle.com, nen\u00ed-li spokojen se zp\u016fsobem, kter\u00fdm Prod\u00e1vaj\u00edc\u00ed vybavil jeho reklamaci nebo pokud se domn\u00edv\u00e1, \u017ee Prod\u00e1vaj\u00edc\u00ed poru\u0161il jeho pr\u00e1va. Pokud Prod\u00e1vaj\u00edc\u00ed odpov\u00ed na tuto \u017e\u00e1dost zam\u00edtav\u011b nebo na ni neodpov\u00ed do 30 dn\u016f od jej\u00edho odesl\u00e1n\u00ed, spot\u0159ebitel m\u00e1 pr\u00e1vo podat n\u00e1vrh na zah\u00e1jen\u00ed alternativn\u00edho \u0159e\u0161en\u00ed sporu subjektu alternativn\u00edho \u0159e\u0161en\u00ed spor\u016f (d\u00e1le jen subjekt alternativn\u00edho \u0159e\u0161en\u00ed spor\u016f) podle z\u00e1kona 391\/2015 Sb., ARS subjekty jsou org\u00e1ny a opr\u00e1vn\u011bn\u00e9 pr\u00e1vnick\u00e9 osoby podle \u00a7 3 z\u00e1kona 391\/2015 Sb N\u00e1vrh m\u016f\u017ee spot\u0159ebitel \u2013 kupuj\u00edc\u00ed podat zp\u016fsobem ur\u010den\u00fdm podle \u00a7 12 Z\u00e1kona 391\/2015 Sb Spot\u0159ebitel m\u016f\u017ee podat st\u00ed\u017enost i prost\u0159ednictv\u00edm platformy alternativn\u00edho \u0159e\u0161en\u00ed spor\u016f RSO Alternativn\u00ed \u0159e\u0161en\u00ed spor\u016f m\u016f\u017ee vyu\u017e\u00edt pouze spot\u0159ebitel \u2013 fyzick\u00e1 osoba, kter\u00e1 p\u0159i uzav\u00edr\u00e1n\u00ed a pln\u011bn\u00ed spot\u0159ebitelsk\u00e9 smlouvy nejedn\u00e1 v r\u00e1mci p\u0159edm\u011btu sv\u00e9 podnikatelsk\u00e9 \u010dinnosti, zam\u011bstn\u00e1n\u00ed nebo povol\u00e1n\u00ed. Alternativn\u00ed \u0159e\u0161en\u00ed spor\u016f se t\u00fdk\u00e1 pouze sporu mezi spot\u0159ebitelem a prod\u00e1vaj\u00edc\u00edm, vypl\u00fdvaj\u00edc\u00edho ze spot\u0159ebitelsk\u00e9 smlouvy nebo souvisej\u00edc\u00edho se spot\u0159ebitelskou smlouvou. Alternativn\u00ed \u0159e\u0161en\u00ed spor\u016f se t\u00fdk\u00e1 pouze smluv uzav\u0159en\u00fdch na d\u00e1lku. Alternativn\u00ed \u0159e\u0161en\u00ed spor\u016f se net\u00fdk\u00e1 spor\u016f, kde hodnota sporu nep\u0159evy\u0161uje \u010d\u00e1stku 20 EUR. Subjekt ARS m\u016f\u017ee od spot\u0159ebitele po\u017eadovat \u00fahradu poplatku za zah\u00e1jen\u00ed alternativn\u00edho \u0159e\u0161en\u00ed sporu maxim\u00e1ln\u011b do v\u00fd\u0161e 5 EUR s DPH.<\/p>\n","protected":false},"excerpt":{"rendered":"

        Z\u00e1kladn\u00ed ustanoven\u00ed Tyto v\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky upravuj\u00ed pr\u00e1va a povinnosti smluvn\u00edch stran vypl\u00fdvaj\u00edc\u00ed z kupn\u00ed smlouvy uzav\u0159en\u00e9 mezi prod\u00e1vaj\u00edc\u00edm, kter\u00fdm je Pucle s.r.o., I\u010c: 51 109 581 zapsan\u00e1 v Obchodn\u00ed rejst\u0159\u00edk Okresn\u00edho soudu Tren\u010d\u00edn, Vlo\u017eka \u010d\u00edslo 35314\/R (d\u00e1le jen \u201eprod\u00e1vaj\u00edc\u00ed\u201c) (spot\u0159ebitelem), jej\u00edm\u017e p\u0159edm\u011btem je n\u00e1kup prost\u0159ednictv\u00edm str\u00e1nky puclepucle.com. Spot\u0159ebitelem se rozum\u00ed fyzick\u00e1 osoba zp\u016fsobil\u00e1 k […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-6379","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nObchodn\u00ed podm\u00ednky - 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