{"id":6381,"date":"2023-08-28T21:14:29","date_gmt":"2023-08-28T19:14:29","guid":{"rendered":"http:\/\/puclepucle.com\/zasady-vraceni-penez-a-reklamaci\/"},"modified":"2023-10-05T13:01:01","modified_gmt":"2023-10-05T11:01:01","slug":"zasady-vraceni-penez-a-reklamaci","status":"publish","type":"page","link":"https:\/\/puclepucle.com\/cs\/zasady-vraceni-penez-a-reklamaci\/","title":{"rendered":"Z\u00e1sady vr\u00e1cen\u00ed pen\u011bz a reklamac\u00ed"},"content":{"rendered":"\n<p><\/p><h3>V\u0161eobecn\u00e9 ustanovenia<\/h3>\n\n<p>Reklama\u010dn\u00ed \u0159\u00e1d je dokument vymezuj\u00edc\u00ed z\u00e1kladn\u00ed z\u00e1ru\u010dn\u00ed podm\u00ednky a pravidla pro reklamov\u00e1n\u00ed zbo\u017e\u00ed, vymezuje vztahy a pravidla pro z\u00e1ru\u010dn\u00ed a p\u0159\u00edpadn\u011b poz\u00e1ru\u010dn\u00ed opravy zbo\u017e\u00ed. Tento Reklama\u010dn\u00ed \u0159\u00e1d je ned\u00edlnou sou\u010d\u00e1st\u00ed V\u0161eobecn\u00fdch obchodn\u00edch podm\u00ednek prod\u00e1vaj\u00edc\u00edho a upravuje pr\u00e1va kupuj\u00edc\u00edho v souladu s ustanoven\u00edmi platn\u00fdch pr\u00e1vn\u00edch p\u0159edpis\u016f. Kupuj\u00edc\u00ed, kter\u00fdm m\u016f\u017ee b\u00fdt podnikatel nebo spot\u0159ebitel, je povinen se sezn\u00e1mit s Reklama\u010dn\u00edm \u0159\u00e1dem a V\u0161eobecn\u00fdmi obchodn\u00edmi podm\u00ednkami je\u0161t\u011b p\u0159ed objedn\u00e1n\u00edm zbo\u017e\u00ed. Jako doklad o z\u00e1ruce (z\u00e1ru\u010dn\u00ed list) vystavuje prod\u00e1vaj\u00edc\u00ed ke ka\u017ed\u00e9mu zakoupen\u00e9mu zbo\u017e\u00ed n\u00e1kupn\u00ed doklad (faktura \u2013 d\u00e1le jen z\u00e1ru\u010dn\u00ed list) se z\u00e1konem uveden\u00fdmi v\u0161emi pot\u0159ebn\u00fdmi \u00fadaji pro uplatn\u011bn\u00ed z\u00e1ruky (zejm\u00e9na n\u00e1zev zbo\u017e\u00ed, d\u00e9lka z\u00e1ruky, cena, mno\u017estv\u00ed, p\u0159\u00edpadn\u011b s\u00e9riov\u00e9 \u010d\u00edslo).<\/p>\n\n<p><\/p><h3>Z\u00e1ru\u010dn\u00e1 doba a z\u00e1ru\u010dn\u00e9 podmienky<\/h3>\n\n<p>Z\u00e1ru\u010dn\u00ed doba za\u010d\u00edn\u00e1 b\u011b\u017eet z\u00e1sadn\u011b dnem p\u0159evzet\u00ed zbo\u017e\u00ed kupuj\u00edc\u00edm, tzn. dnem uveden\u00fdm na z\u00e1ru\u010dn\u00edm list\u011b. Doba od uplatn\u011bn\u00ed pr\u00e1va z odpov\u011bdnosti za vady a\u017e do doby, kdy bylo kupuj\u00edc\u00ed po skon\u010den\u00ed opravy zbo\u017e\u00ed p\u0159evz\u00edt se nepo\u010d\u00edt\u00e1 do z\u00e1ru\u010dn\u00ed doby. Dojde-li k v\u00fdm\u011bn\u011b zbo\u017e\u00ed, za\u010dne b\u011b\u017eet z\u00e1ru\u010dn\u00ed doba znovu od p\u0159evzet\u00ed nov\u00e9ho zbo\u017e\u00ed Zji\u0161t\u011bn\u00e1 z\u00e1vada m\u00e1 b\u00fdt ozn\u00e1mena prod\u00e1vaj\u00edc\u00edmu a n\u00e1roky vypl\u00fdvaj\u00edc\u00ed ze z\u00e1vady zbo\u017e\u00ed uplatn\u011bn\u00e9 do konce t\u00e9to z\u00e1ru\u010dn\u00ed doby. Uplynut\u00edm z\u00e1ru\u010dn\u00ed doby zanik\u00e1 pr\u00e1vo na uplatn\u011bn\u00ed reklamace. Z\u00e1kazn\u00edk je povinen \u0159\u00eddit se pokyny a doporu\u010den\u00edmi v\u00fdrobce k pou\u017e\u00edv\u00e1n\u00ed dan\u00e9ho v\u00fdrobku. Pro uplatn\u011bn\u00ed p\u0159\u00edpadn\u00e9 z\u00e1ru\u010dn\u00ed opravy je z\u00e1kazn\u00edk povinen uchovat si z\u00e1ru\u010dn\u00ed list p\u0159\u00edmo od v\u00fdrobce, resp. ofici\u00e1ln\u00edho distributora, pokud je p\u0159ibalen ke zbo\u017e\u00ed. Nen\u00ed-li p\u0159ibalen origin\u00e1l z\u00e1ru\u010dn\u00ed list, pak jej nahrazuje faktura, kter\u00e1 je zas\u00edl\u00e1na spolu s v\u00fdrobkem.<\/p>\n\n<p>Z\u00e1ruka se vztahuje na poruchy funk\u010dnosti zp\u016fsoben\u00e9 v\u00fdrobn\u00ed vadou zbo\u017e\u00ed. Z\u00e1ruka se nevztahuje na z\u00e1vady vznikl\u00e9<\/p>\n\n<ul class=\"wp-block-list\">\n<li>a) p\u0159irozen\u00fdm opot\u0159eben\u00edm v\u011bci<\/li>\n\n\n\n<li> b) nedodr\u017een\u00edm z\u00e1sad pou\u017e\u00edv\u00e1n\u00ed (nespr\u00e1vnou obsluhou a \u00fadr\u017ebou v rozporu s n\u00e1vodem k obsluze nebo zanedb\u00e1n\u00edm p\u00e9\u010de o zbo\u017e\u00ed)<\/li>\n\n\n\n<li>c) mechanick\u00fdm po\u0161kozen\u00edm produktu, v\u010detn\u011b n\u00e1hodn\u00e9ho, zejm\u00e9na po\u0161kozen\u00edm plastov\u00fdch \u010di kovov\u00fdch \u010d\u00e1st\u00ed <\/li>\n\n\n\n<li>d) neodborn\u00fdm elektrick\u00fdm z\u00e1sahem, p\u0159ep\u011bt\u00edm v s\u00edti, p\u0159\u00edpadn\u011b p\u016fsoben\u00edm elektrostatick\u00e9ho v\u00fdboje <\/li>\n\n\n\n<li>e) p\u0159\u00edrodn\u00edmi \u017eivly nebo vy\u0161\u0161\u00ed moc\u00ed <\/li>\n\n\n\n<li>f) provozov\u00e1n\u00edm v nevhodn\u00e9m prost\u0159ed\u00ed a po\u0161kozen\u00edm nevhodnou obsluhou <\/li>\n\n\n\n<li>g) proveden\u00edm nekvalifikovan\u00e9ho z\u00e1sahu \u010di zm\u011bnou parametr\u016f p\u016fsoben\u00edm ciz\u00edch l\u00e1tek (voda, chemik\u00e1lie atd.), <\/li>\n\n\n\n<li>h) po\u0161kozen\u00edm zp\u016fsoben\u00fdm vy\u0161\u0161\u00ed moc\u00ed.<\/li>\n<\/ul>\n\n<p>Tato omezen\u00ed neplat\u00ed, pokud byly vlastnosti zbo\u017e\u00ed, kter\u00e9 jsou v rozporu s v\u00fd\u0161e uveden\u00fdmi podm\u00ednkami, kupuj\u00edc\u00edm a prod\u00e1vaj\u00edc\u00edm v\u00fdslovn\u011b dohodnuty, vym\u00edn\u011bny nebo prod\u00e1vaj\u00edc\u00edm deklarov\u00e1ny, p\u0159\u00edpadn\u011b je lze o\u010dek\u00e1vat vzhledem k prov\u00e1d\u011bn\u00e9 reklam\u011b nebo obvykl\u00e9mu zp\u016fsobu pou\u017eit\u00ed zbo\u017e\u00ed. <\/p>\n\n<p>U zbo\u017e\u00ed prod\u00e1van\u00e9ho za ni\u017e\u0161\u00ed cenu se z\u00e1ruka nevztahuje na z\u00e1vady, pro kter\u00e9 byla ni\u017e\u0161\u00ed cena sjedn\u00e1na.<\/p>\n\n<p><\/p><h3>Doru\u010denie reklamovan\u00e9ho tovaru<\/h3>\n\n<p>Kupuj\u00edc\u00ed doru\u010d\u00ed prod\u00e1vaj\u00edc\u00edmu zbo\u017e\u00ed k reklamaci v takov\u00e9m balen\u00ed, aby nedo\u0161lo k jeho po\u0161kozen\u00ed b\u011bhem p\u0159epravy. Reklamovan\u00e9 a vr\u00e1cen\u00e9 zbo\u017e\u00ed doporu\u010dujeme kupuj\u00edc\u00edmu zaslat jako doporu\u010denou z\u00e1silku nebo p\u0159i vy\u0161\u0161\u00ed hodnot\u011b zbo\u017e\u00ed i jako poji\u0161t\u011bn\u00fd bal\u00edk. Zbo\u017e\u00ed zaslan\u00e9 k reklamaci bude testov\u00e1no pouze na vadu uvedenou kupuj\u00edc\u00edm (v reklama\u010dn\u00edm formul\u00e1\u0159i nebo v p\u0159ilo\u017een\u00e9m listu s popisem z\u00e1vady). Pro uveden\u00ed chyby doporu\u010dujeme p\u00edsemnou formu. <\/p>\n\n<p>Cht\u011bli bychom v\u00e1s poprosit o to, abyste nepos\u00edlali zbo\u017e\u00ed zp\u011bt ve form\u011b dob\u00edrky, takov\u00e9 zbo\u017e\u00ed v dan\u00e9m p\u0159\u00edpad\u011b nep\u0159evezmeme. Z\u00e1rove\u0148 popros\u00edme zbo\u017e\u00ed pos\u00edlat zp\u011bt a\u017e po v\u00fdzv\u011b a a\u017e po na\u0161em odsouhlasen\u00ed. <\/p>\n\n<p>Zbo\u017e\u00ed ur\u010den\u00e9 k reklamaci je t\u0159eba po dohod\u011b zaslat na adresu: Pucle s.r.o. Hod\u017eova 79, 91101, Tren\u010d\u00edn <\/p>\n\n<p>Dojde-li k dal\u0161\u00edmu po\u0161kozen\u00ed zbo\u017e\u00ed b\u011bhem p\u0159epravy, takov\u00e9 po\u0161kozen\u00ed reklamovan\u00e9ho zbo\u017e\u00ed nebude podl\u00e9hat z\u00e1ru\u010dn\u00ed oprav\u011b. Za takto vznikl\u00e9 \u0161kody prod\u00e1vaj\u00edc\u00ed nenese zodpov\u011bdnost.<\/p>\n\n<p><\/p><h3>Sp\u00f4sob vybavenia reklam\u00e1cie<\/h3>\n\n<p>Kupuj\u00edc\u00ed se ozve prod\u00e1vaj\u00edc\u00edmu prost\u0159ednictv\u00edm e-mailov\u00e9 adresy info@puclepucle.com ohledn\u011b mo\u017enosti reklamace. Kupuj\u00edc\u00ed bude informov\u00e1n e-mailem o p\u0159ijet\u00ed reklamace do 24 hodin a zah\u00e1jen\u00ed reklama\u010dn\u00edho \u0159\u00edzen\u00ed a zp\u016fsobu vy\u0159\u00edzen\u00ed reklamace. \u200b <\/p>\n\n<p>Reklama\u010dn\u00ed \u0159\u00edzen\u00ed za\u010d\u00edn\u00e1 dnem, kdy jsou spln\u011bny v\u0161echny n\u00e1sleduj\u00edc\u00ed podm\u00ednky: kopie dokladu o n\u00e1kupu doru\u010den\u00ed reklamovan\u00e9ho zbo\u017e\u00ed \u2013 a\u017e po v\u00fdzv\u011b!<\/p>\n\n<p><\/p><h3>Rie\u0161enie reklam\u00e1cie<\/h3>\n\n<p>Kupuj\u00edc\u00ed \u2013 spot\u0159ebitel: Kdy\u017e je kupuj\u00edc\u00edm spot\u0159ebitel, m\u00e1 v z\u00e1vislosti na povaze vady p\u0159i uplatn\u011bn\u00ed z\u00e1konn\u00e9 z\u00e1ruky tato pr\u00e1va:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>jde-li o vadu odstranitelnou, pr\u00e1vo na bezplatn\u00e9, \u0159\u00e1dn\u00e9 a v\u010dasn\u00e9 odstran\u011bn\u00ed vady, pr\u00e1vo na v\u00fdm\u011bnu vadn\u00e9ho zbo\u017e\u00ed nebo vadn\u00e9 sou\u010d\u00e1stky, nen\u00ed-li to vzhledem k povaze vady ne\u00fam\u011brn\u00e9. Nen\u00ed-li takov\u00fd postup mo\u017en\u00fd, m\u00e1 pr\u00e1vo na p\u0159im\u011b\u0159enou slevu z kupn\u00ed ceny nebo odstoupen\u00ed od kupn\u00ed smlouvy, <\/li>\n\n\n\n<li>jde-li o vadu neodstranitelnou br\u00e1n\u00edc\u00ed \u0159\u00e1dn\u00e9mu u\u017e\u00edv\u00e1n\u00ed zbo\u017e\u00ed, pr\u00e1vo na v\u00fdm\u011bnu vadn\u00e9ho zbo\u017e\u00ed nebo odstoupen\u00ed od kupn\u00ed smlouvy, stejn\u00e1 pr\u00e1va spot\u0159ebiteli pat\u0159\u00ed, jde-li sice o odstraniteln\u00e9 vady, pokud v\u0161ak kupuj\u00edc\u00ed nem\u016f\u017ee pro op\u011btovn\u00e9 vyskytnut\u00ed vady po oprav\u011b nebo pro v\u011bt\u0161\u00ed po\u010det chyb v\u011bc \u0159\u00e1dn\u011b u\u017e\u00edvat. Za op\u011btovn\u00e9 vyskytnut\u00ed vady se pova\u017euje zejm\u00e9na, pokud stejn\u00e1 vada br\u00e1n\u00edc\u00ed \u0159\u00e1dn\u00e9mu u\u017e\u00edv\u00e1n\u00ed, kter\u00e1 byla v z\u00e1ru\u010dn\u00ed dob\u011b ji\u017e nejm\u00e9n\u011b dvakr\u00e1t odstra\u0148ov\u00e1na, se vyskytne znovu. V\u011bt\u0161\u00edm po\u010dtem chyb se rozum\u00ed, m\u00e1-li v\u011bc sou\u010dasn\u011b alespo\u0148 t\u0159i chyby br\u00e1n\u00edc\u00ed jej\u00edmu \u0159\u00e1dn\u00e9mu u\u017e\u00edv\u00e1n\u00ed, <\/li>\n\n\n\n<li>jde-li o jin\u00e9 vady neodstraniteln\u00e9 a spot\u0159ebitel nepo\u017eaduje v\u00fdm\u011bnu v\u011bci, m\u00e1 pr\u00e1vo na p\u0159im\u011b\u0159enou slevu z kupn\u00ed ceny nebo odstoupen\u00ed od kupn\u00ed smlouvy,<\/li>\n<\/ul>\n\n<p>Kdy\u017e je kupuj\u00edc\u00edm spot\u0159ebitel, o reklamaci prod\u00e1vaj\u00edc\u00ed rozhodne ihned, ve slo\u017eit\u00fdch p\u0159\u00edpadech do t\u0159\u00ed pracovn\u00edch dn\u016f. Do t\u00e9to lh\u016fty se nezapo\u010d\u00edt\u00e1v\u00e1 doba p\u0159im\u011b\u0159en\u00e1 podle druhu v\u00fdrobku \u010di slu\u017eby pot\u0159ebn\u00e1 k odborn\u00e9mu posouzen\u00ed vady. Reklamaci v\u010detn\u011b odstran\u011bn\u00ed vady prod\u00e1vaj\u00edc\u00ed vy\u0159\u00edd\u00ed bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji do 30 dn\u016f ode dne uplatn\u011bn\u00ed reklamace. Lh\u016ftu 30 dn\u016f lze po uplatn\u011bn\u00ed reklamace prodlou\u017eit po domluv\u011b se spot\u0159ebitelem \u2013 takov\u00e9 prodlou\u017een\u00ed nesm\u00ed b\u00fdt na dobu neur\u010ditou nebo nep\u0159im\u011b\u0159en\u011b dlouhou. Po uplynut\u00ed t\u00e9to lh\u016fty se m\u00e1 za to, \u017ee chyba na v\u011bci skute\u010dn\u011b existovala a spot\u0159ebitel m\u00e1 stejn\u00e1 pr\u00e1va, jako by se jednalo o vadu, kterou nelze odstranit. Tato lh\u016fta nen\u00ed z\u00e1vazn\u00e1 pro kupuj\u00edc\u00edho, kter\u00fd je podnikatel a tedy jeho vztah s prod\u00e1vaj\u00edc\u00edm upravuje Obchodn\u00ed z\u00e1kon\u00edk. <\/p>\n\n<p>Prod\u00e1vaj\u00edc\u00ed vyd\u00e1 kupuj\u00edc\u00edmu spot\u0159ebiteli p\u00edsemn\u00e9 potvrzen\u00ed o tom, kdy byla reklamace uplatn\u011bna, co je jej\u00edm obsahem, jak\u00fd zp\u016fsob vy\u0159\u00edzen\u00ed reklamace je po\u017eadov\u00e1n, a to emailem bezprost\u0159edn\u011b od p\u0159ijet\u00ed reklamace (v p\u0159\u00edpad\u011b osobn\u00edho uplatn\u011bn\u00ed je p\u0159ed\u00e1n ihned); <\/p>\n\n<p>Prod\u00e1vaj\u00edc\u00ed d\u00e1le vyd\u00e1 kupuj\u00edc\u00edmu potvrzen\u00ed o datu a zp\u016fsobu vy\u0159\u00edzen\u00ed reklamace nejpozd\u011bji do 30 dn\u016f ode dne p\u0159ijet\u00ed reklamace, v\u010detn\u011b potvrzen\u00ed o proveden\u00ed opravy a dob\u011b trv\u00e1n\u00ed reklamace, p\u0159\u00edpadn\u011b od\u016fvodn\u011bn\u00ed zam\u00edtnut\u00ed reklamace. Kupuj\u00edc\u00ed m\u00e1 pr\u00e1vo na \u00fahradu nezbytn\u00fdch n\u00e1klad\u016f (zejm\u00e9na po\u0161tovn\u00e9ho, kter\u00e9 uhradil p\u0159i odes\u00edl\u00e1n\u00ed reklamovan\u00e9ho zbo\u017e\u00ed), kter\u00e9 mu vznikly v souvislosti s uplatn\u011bn\u00edm opr\u00e1vn\u011bn\u00fdch pr\u00e1v z odpov\u011bdnosti za vady (doporu\u010dujeme po\u017e\u00e1dat nejpozd\u011bji do 30 dn\u016f po vy\u0159\u00edzen\u00ed reklamace \u2013 z\u00e1konn\u00e1 lh\u016fta t\u00edm nen\u00ed dot\u010dena) a byly vynalo\u017eeny skute\u010dn\u011b a \u00fa\u010deln\u011b. V p\u0159\u00edpad\u011b odstoupen\u00ed od smlouvy z d\u016fvodu vady v\u011bci m\u00e1 spot\u0159ebitel tak\u00e9 pr\u00e1vo na \u00fahradu n\u00e1klad\u016f k tomuto odstoupen\u00ed. <\/p>\n\n<p><strong>Kupuj\u00edc\u00ed &#8211; podnikatel <\/strong><\/p>\n\n<p>Pokud jde o vadu, kterou lze odstranit, bude zbo\u017e\u00ed opraveno. Pokud nen\u00ed oprava mo\u017en\u00e1 a povaha vady nebr\u00e1n\u00ed obvykl\u00e9mu u\u017e\u00edv\u00e1n\u00ed, m\u016f\u017ee se prod\u00e1vaj\u00edc\u00ed s kupuj\u00edc\u00edm dohodnout na p\u0159im\u011b\u0159en\u00e9 slev\u011b z ceny zbo\u017e\u00ed. V p\u0159\u00edpad\u011b slevy nelze pozd\u011bji tuto chybu reklamovat. Jde-li o vadu, kterou nelze odstranit a kter\u00e1 br\u00e1n\u00ed tomu, aby v\u011bc mohla b\u00fdt \u0159\u00e1dn\u011b u\u017e\u00edv\u00e1na jako v\u011bc bez vady, je prod\u00e1vaj\u00edc\u00ed opr\u00e1vn\u011bn vadn\u00fd zbo\u017e\u00ed vym\u011bnit za zbo\u017e\u00ed se stejn\u00fdmi nebo podobn\u00fdmi u\u017eitn\u00fdmi vlastnostmi nebo vystav\u00ed dobropis. Po vy\u0159\u00edzen\u00ed opr\u00e1vn\u011bn\u00e9 reklamace se z\u00e1ru\u010dn\u00ed doba prodlu\u017euje o dobu trv\u00e1n\u00ed reklamace. V p\u0159\u00edpad\u011b neopr\u00e1vn\u011bn\u00e9 reklamace se z\u00e1ru\u010dn\u00ed doba neprodlu\u017euje. Pokud byla reklamace zbo\u017e\u00ed v z\u00e1konn\u00e9 z\u00e1ru\u010dn\u00ed lh\u016ft\u011b vy\u0159\u00edzena v\u00fdm\u011bnou zbo\u017e\u00ed za nov\u00fd, za\u010dne z\u00e1ru\u010dn\u00ed doba b\u011b\u017eet znovu od data vy\u0159\u00edzen\u00ed reklamace. Doba trv\u00e1n\u00ed reklamace se po\u010d\u00edt\u00e1 od n\u00e1sleduj\u00edc\u00edho dne po uplatn\u011bn\u00ed reklamace do dne vy\u0159\u00edzen\u00ed reklamace, tedy doby, kdy byl kupuj\u00edc\u00ed povinen v\u011bc p\u0159evz\u00edt. O vy\u0159\u00edzen\u00ed je z\u00e1kazn\u00edk informov\u00e1n e-mailem, kter\u00fd uvedl ji\u017e p\u0159i n\u00e1kupu. Po vy\u0159\u00edzen\u00ed reklamace prod\u00e1vaj\u00edc\u00ed upozorn\u00ed o ukon\u010den\u00ed reklamace kupuj\u00edc\u00edho bu\u010f telefonicky, SMS nebo e-mailem. Pokud byl zbo\u017e\u00ed zasl\u00e1no p\u0159epravn\u00ed slu\u017ebou, bude po vy\u0159\u00edzen\u00ed automaticky zasl\u00e1no na adresu kupuj\u00edc\u00edho. <\/p>\n\n<p>V p\u0159\u00edpad\u011b nevyzvednut\u00ed reklamovan\u00e9ho zbo\u017e\u00ed do jednoho m\u011bs\u00edce od uplynut\u00ed doby, kdy m\u011bla b\u00fdt reklamace provedena, a byla-li u\u010din\u011bna pozd\u011bji, do jednoho m\u011bs\u00edce od vyrozum\u011bn\u00ed o jej\u00edm proveden\u00ed (tj. zpravidla do 60 dn\u016f od data pod\u00e1n\u00ed reklamace) je prod\u00e1vaj\u00edc\u00ed, dle \u00a7 656 Ob\u010dansk\u00e9ho z\u00e1kon\u00edku, opr\u00e1vn\u011bn \u00fa\u010dtovat p\u0159i v\u00fddeji reklamace \u010d\u00e1stku za uskladn\u011bn\u00ed. P\u0159i v\u00fddeji zbo\u017e\u00ed po vy\u0159\u00edzen\u00ed reklamace je kupuj\u00edc\u00ed povinn\u00fd p\u0159edlo\u017eit doklad, na jeho\u017e z\u00e1klad\u011b byla v\u011bc na z\u00e1klad\u011b kter\u00e9ho byla v\u011bc p\u0159ijata do reklamace a mus\u00ed prok\u00e1zat svou toto\u017enost OP nebo platn\u00fdm cestovn\u00edm pasem.<\/p>\n\n<p><\/p><h3>Z\u00e1vere\u010dn\u00e9 ustanovenia<\/h3>\n\n<p>Tento reklama\u010dn\u00ed \u0159\u00e1d jako sou\u010d\u00e1st obchodn\u00edch podm\u00ednek plat\u00ed ve zn\u011bn\u00ed, kter\u00e9 je uvedeno na internetov\u00fdch str\u00e1nk\u00e1ch prod\u00e1vaj\u00edc\u00edho v den odesl\u00e1n\u00ed elektronick\u00e9 objedn\u00e1vky kupuj\u00edc\u00edm. Tento reklama\u010dn\u00ed \u0159\u00e1d je platn\u00fd od 1.10.2017. Tento reklama\u010dn\u00ed \u0159\u00e1d je k dispozici v s\u00eddle prod\u00e1vaj\u00edc\u00edho nebo jako dokument na www.puclepucle.com Provozovatel internetov\u00e9ho obchodu puclepucle.com, si vyhrazuje pr\u00e1vo na zm\u011bnu reklama\u010dn\u00edch podm\u00ednek bez p\u0159edchoz\u00edho upozorn\u011bn\u00ed.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>V\u0161eobecn\u00e9 ustanovenia Reklama\u010dn\u00ed \u0159\u00e1d je dokument vymezuj\u00edc\u00ed z\u00e1kladn\u00ed z\u00e1ru\u010dn\u00ed podm\u00ednky a pravidla pro reklamov\u00e1n\u00ed zbo\u017e\u00ed, vymezuje vztahy a pravidla pro z\u00e1ru\u010dn\u00ed a p\u0159\u00edpadn\u011b poz\u00e1ru\u010dn\u00ed opravy zbo\u017e\u00ed. Tento Reklama\u010dn\u00ed \u0159\u00e1d je ned\u00edlnou sou\u010d\u00e1st\u00ed V\u0161eobecn\u00fdch obchodn\u00edch podm\u00ednek prod\u00e1vaj\u00edc\u00edho a upravuje pr\u00e1va kupuj\u00edc\u00edho v souladu s ustanoven\u00edmi platn\u00fdch pr\u00e1vn\u00edch p\u0159edpis\u016f. Kupuj\u00edc\u00ed, kter\u00fdm m\u016f\u017ee b\u00fdt podnikatel nebo spot\u0159ebitel, je [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-6381","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v26.0) - 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